Frequently Asked Questions
We try to keep things as simple as we can whilst keeping it fun and enjoyable for all. However, we appreciate there are questions that crop up time and again, so here we have tried to give you the answers to most of them.
Are the paddle boards inflatable or rigid?
The paddle boards are made by Red Paddle Co. and are inflatable. They are surprisingly tough and when properly inflated, feel like a rigid board, but much lighter.
What type are the kayaks?
We have extremely high quality sit-on top kayaks made by BIC. They come with a comfort back rest which is great if you are prone to a sore back.
Do you provide buoyancy aids?
Yes, we have buoyancy aids in all sizes and these are free of charge when hiring our kayaks or paddle boards.
Do you take group bookings?
Absolutely, it’s great fun going out as a group. Depending on numbers it may be better to get in touch with us via email or phone so we can help. We can let you know availability this way or you can check through the booking page. If you are thinking of booking as a group our advice is to book as far ahead in advance 🙂 .
Is it suitable for complete beginners?
This is a difficult one but in essence, you’ve got to start somewhere and if you are reasonably fit and can swim, then we have a pretty ideal setting for the complete beginner. We would never send a beginner out if the conditions are too challenging and you have control over how far you go.
Do you operate all year round?
Yes, we operate all year round. However, we always keep an eye on the weather and will only operate if it is safe to do so. You will always be responsible for wearing appropriate clothing for the conditions.
Will I get wet?
In short – yes, you probably will get wet. Much depends on the conditions but it’s almost impossible to avoid getting a wet bottom on the kayaks and you will get wet feet when getting in and out of the kayak on the slipway. If you can stay upright on the paddle board you can actually stay drier on them 🙂
What should I wear?
Watch the weather and remember it can be colder on the water and the weather can change quite quickly.
In warm weather, a T shirt and shorts is all you need and bare foot is fine unless you have sandals or flip-flops. Crocs are ideal. Don’t wear socks.
You are more than likely going to get a soggy behind on the kayaks so bring a spare pair of shorts or joggers to change into when you’re back.
We have a free shower block which you are welcome to use.
If it’s windy, bring a light jacket or cagoule.
How long are the sessions for?
We hire the kayaks and paddleboards out by the hour. Most people find an hour quite adequate, but if you are a real adventurer you can book them out for longer.
Where can I go?
The harbour is a big place and there is plenty of scope for exploring. If you paddle to the west (turn right at the end of the jetty) it takes you around Cams Bay and upstream to Fareham Quay. If you paddle to the Southeast (turn left out of the slipway) you can paddle around to Portchester Castle and up towards Hardway and Gosport on the other side of the river.
What are your age limits?
We like to encourage everyone to get out on the water. However, we do not recommend children under the age of 4 to go on the kayaks or SUPs.
If you are under 10 you can go on a twin kayak with a responsible adult.
If you are over 10 years old but under 16 you must be accompanied by a responsible adult.
If you are 16 or over you can hire a kayak or SUP on your own.
If you are over 100, we’ll give you respect and a big shout out!
Do you offer lessons?
At the moment we do not offer lessons, but if you give us your details and tell us you are interested, we will contact you when we do decide to organise lessons.
I've never been on a kayak or paddleboard before, will I be okay?
Depending on the weather, kayaking can be a perfect introduction to waterspouts. It is not difficult and you do not have to go far before you get your confidence. We launch the kayaks from a protected slipway and you return to the same point. The kayaks are very sturdy and we provide buoyancy aids for everyone to ensure your safety.
What are you doing in regards to COVID-19?
Instead of a five minute period between each session, we have created a schedule where there is a 20 minute period between each session. This gives both customers and staff adequate time to prepare for sessions whilst adhering to social distancing measures.
Furthermore, we ask that you print out the waiver form that is sent via email to you after booking online with us. By doing this, it reduces the chances of breaking social distancing rules but don’t stress if you can’t print it out! we have measures in place to make it easy for you to sign our waiver whilst keeping safe.
We have also taken the decision to clean our equipment between each session with disinfectant to keep our customers safe.